Sheetz Loyalty Program
In this post we look at one of our staff’s favorite loyalty programs, and why its so successful.
In this post we look at one of our staff’s favorite loyalty programs, and why its so successful.
In this article we take a look at customer service from a proactive and reactive standpoint and how retention success depends on both.
In this post we look at how messaging adds value to your product or service retention efforts. Without increasing the value of your product or service, you risk the opportunity for real retention.
Subscriptions are not the silver bullet of pricing models. Many times, the useful life of a product or service is overlooked, creating a big gap in understanding the real motivation and value available for your customer.
Before you pull the trigger on another coupon or discounting strategy, you need to step back to understand why and how to do this correctly, if at all.
Are you using Google Analytics, but not getting the information you need to make informed decisions? Tired of looking at mountains of data, and not understanding what it means to your company? This presentation might help you take a step in the right direction.