5 (Easily Adjustable) Shopping Cart Mistakes Holding you Back
Do you have a problem with shopping cart abandonment? Don’t fall for these five fixable shopping cart mistakes that can increase your revenue.
Customers
Consistancy & Customer Experience
Consistency in your customer experience is huge driver of growth and success. In this post, we examine the beginnings of creating consistent customer experiences.
Flatten the User Experience for Better Conversion
Looking for more conversion in your web app or mobile app? Process flattening can help your iron out your application to help you keep the users to don’t know what they are missing.
Loyalty Tactics: Loyalty Points Programs
In this post we look at the good, the bad, and the ugly of loyalty points programs and see if it is the right fit for your loyalty program.
Why I Left Your App: An Open Letter
Its me, well you don’t remember me, but I left your app about two months ago and I wanted to give you some closure.
How-to do Marketing Automation for Ecommerce
Ready for marketing automation for your Ecommerce store? Let’s look at this roadmap for breaking into marketing automation.
Anatomy of the Perfect Win-Back Email
In this post we look at the win-back campaign email and how to use this campaign to get success in a very discouraging market position.
Customer Experience & Expectations
In this post we’ll look at how expectations for our products and services are the starting point for the customer experience.
Retention and Customer Service
In this article we take a look at customer service from a proactive and reactive standpoint and how retention success depends on both.
Data Does Not Solve Retention Problems
Data alone can not solve your retention problems. In this post, we talk about the difference between data and insight in retention.