5 Must Have Customer Retention Strategies
In this post we’ll look at five strategies for customer retention and how to grow your business through retention.
Retention
The Reality of “Free Trial” pricing for SAAS
In this we make the final call on “free trial” pricing and how it should be used in your SAAS application.
Boost Growth With Our Retention Profit Calculator
Do you know how much profit is bleeding out of your company? Use our retention calculator to find out how a real retention campaign can change your bottom line.
The Difference Between Loyalty and Retention
Do you know the difference? In this post, we help draw a line between these two topics to help marketers define the approaches.
Picking Your Fights in Retention Management
In this post we look at the process of evaluation every retention manager has to go through to navigate churn reduction in their organization.
Why Orientation Campaigns Matter
In this post, we take a look at why customer orientation campaigns have big value for companies that focus on customer experience and loyalty.
Retention and Customer Service
In this article we take a look at customer service from a proactive and reactive standpoint and how retention success depends on both.
Data Does Not Solve Retention Problems
Data alone can not solve your retention problems. In this post, we talk about the difference between data and insight in retention.
What a Loyalty Program Can’t Fix
Before you jump on the loyalty bandwagon, make sure you have the right intention and expectation of what loyalty programs can do for you.
Impact of the Cancellation “Gauntlet”
Endless transfers in the cancelation processes give customers the cold shoulder to your brand and service. In this article we look the impact and remedy for these deadly processes.
